Language: EN

AIC Service & Call Center

AIC Service & Call Center

Managing Director, Andreas Diederich

AIC Service & Call Center

+49 221 963 72 15

AIC is a multilingual customer service center located in Germany, which achieves higher customer satisfaction for its clients through outstanding integrative competence at increased cost efficiency.

With 20 languages ​​AIC offers its clients worldwide standardization of customer service with quality "Made in Germany". The processing of large amounts of individual customer contacts via telephone, e-mail and Social Media has been perfected to the highest efficiency. As an integrated customer service center processes, structures and brand identity of the client are ensured. The professional focus on its core competence "Customer Care" provides a high level of customer satisfaction and a significantly morecost-effective solution for the client.

By systematizing customer care, AIC covers a wide range of industries and areas such as mobility, tourism and airlines as well as for customer loyalty programs. As a member of the Fiege Logistics Group, AIC provides services as an integral part of the systemizede-commerce offer.

AIC becomes aic – we are permanently developing.

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AIC Service & Call Center

Ottoplatz 6
50679 Koln

T: +49 221 963 72 15

F: +49 221 963 72 75

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