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AACS


AACS - Emilie Biggerstaff
Key Contact

Executive Product Director

AACS - Emilie Biggerstaff

+33 1 53 77 13 29



APG ARC Coordination Services

Introduction to and management of ARC membership in USA

The Airlines Reporting Corporation (ARC) offers a variable cost access program to their Area Settlement Plan (ASP), the US version of the BSP – giving airlines access to more than 14,300 ARC accredited travel agents.

APG is able to offer full support with ARC joining procedures together with day to day reporting and administration as well as travel agent default coverage.

 

Functional Description

The Airlines Reporting Corporation (ARC) manages and operates the Area Settlement Plan (ASP) for the USA - analogous to IATA’s BSP system. With over 200 airline members, ARC processes 190 million air tickets annually, valued at just over $86 billion – 49% of which are international tickets.

                                               

Target Audience

Legacy Airlines, “Hybrid” Carriers, Low Cost Airlines, Start Ups, Domestic, International, Online, Offline, and even Railroads.

  

Solution

ARC offers three levels of participation opportunities permitting carriers to increase their revenues from the US market at the lowest possible cost per transaction:

1. Transaction Only Program – designed for offline Carriers, the T.O. program allows airlines to test the market and build brand recognition in the US, featuring a low, “one-time” joining fee, and monthly variable costs based on transactions and revenue generated.

2. Associate Carrier Program – a step up from the Transaction Only program, the Associate program is intended for carriers with higher transaction volumes and features a low one-time joining fee, a minimal monthly fixed cost and a lower monthly variable cost based on transactions and revenues generated.

3. Full Carrier Program – designed for on line carriers, it features a one-time joining fee, a monthly fixed cost fee and the lowest monthly variable cost based on transactions and revenues generated.

APG assists Carriers with:

1. ARC Joining formalities for any of the three ARC membership programs (Transaction Only, Associate or Full)

2. ARC Coordination Services, which include:

  • Coverage of agent defaults
  • Acting as Legal Representative and the ARC administrative interface
  • Assisting airlines in securing Credit Card relationships preparatory to entry into OTAs
  • Assisting carriers with Online Travel Agency (OTA) negotiations and contracts
  • Preliminary Sales Audit (Commissions)/Raise ADMs on behalf of carrier
  • Raise Airline Determined ADMs for Fare or Booking violations
  • Assist airlines in securing Credit Card relationships preparatory to entry into OTAs
  • Preliminary Sales Audit (Commissions)/Raise ADMs on behalf of carrier
  • Full reporting with our state-of-the-art AIRConnect data processing software
  • Raise Airline Determined ADMs for Fare or Booking violations
  • Adjudicate ADMs with travel agents as required
  • Refund Administration for partially utilised tickets
  • Weekly reconciliation of cash and credit card sales
  • Administer carrier’s agency revocation program
  • Sales support Help Desk for ARC Travel Agents
  • Dedicated telephone lines and email addresses
  • Ticketing support for NON-ARC Travel Agents
  • Training on ARC procedures

 

Prerequisites

• Scheduled airline

• Electronic Ticketing Capable

• Available in Global Distribution Systems (GDS).

 

Benefits

  • Incremental revenue from a huge market at a variable cost - lower than Interline Service Charges (ISCs)
  • Weekly Cash flow wired directly to your bank account anywhere in the world
  • Increased Sales from distribution of the airline product to more than 14,300 ARC Accredited Travel
  • Agents in the USA
  • All immigrant population generate VFR traffic for all airlines worldwide
  • US Companies generate business traffic for airlines worldwide
  • Affluent US residents generate tourism traffic for airlines worldwide

Higher Yields From High Value Customers like:

• Travel Management Companies (TMCs)

• Corporate Travel Departments (CTDs)

Higher Volumes From

• Online Travel Agents – Expedia, Travelocity, Orbitz etc.

• Consolidators

• Tour Operators

• Consortia

• Meeting Incentive Convention and Exhibition (MICE) agents.

ARC’s aggressive fraud prevention techniques have Reduced Fraud to negligible numbers – e.g. $750,000 on nearly $87 Billion in revenue.